Returns & Exchanges
At Ateticime, we want you to be completely satisfied with your beauty experience. If you are not delighted with your purchase, we offer a 30-day window for returns and exchanges on unused and unopened products.
Initiate Your Request
Log into your account portal and select the order you wish to return to receive a unique Return Authorization Number.
Prepare Your Package
Carefully pack the items in their original, unopened packaging and include the printed return slip inside the box.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, a full refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing